Long-Term Care
Long-term care services, such as assistance with bathing or managing medications, can be provided at home or in a long-term care facilility such as an assisted living center or nursing home. Some of the resources on this page provide information about how to find and choose a long-term care provider. People who live in long-term care facilities often struggle to maintain their dignity and independence. Many of these programs advocate for and educate residents and their families about their rights.
Click on the v-shaped arrow to the right of each program description to view more information.
This nonprofit organization works to improve choice, care, and quality of life for Californians receiving long-term care services. In addition to providing education and support to long-term care consumers, the organization engages in policy advocacy and litigation to promote alternatives to institutionalization.
Cost: no cost
Who Is Eligible: anyone may access information
Address: 1803 6th Street, Berkeley, CA 94710
Phone: (800) 474–1116
Email: canhrmail@canhr.org
Website: http://canhr.org/index.html
The California Department of Public Health inspects and licenses long-term care facilities. The Department's website provides information about long-term care and other health facilities and allows users to file complaints.
Cost: no cost
Who Is Eligible: anyone
Phone: (916) 558-1784
Email: CalHealthFind@cdph.ca.gov
Website: https://www.cdph.ca.gov/Programs/CHCQ/LCP/calhealthfind/pages/home.aspx
This program, housed in the Agency on Aging Area 4, investigates complaints of elder abuse and neglect in long-term care facilities. Long-term care ombudsmen also advocate on behalf of residents' rights and help improve the quality of care provided.
Cost: no cost
Who Is Eligible: residents of long-term care facilities in Sacramento County and surrounding counties
Address: 1401 El Camino Ave., Sacramento, CA 95815
Phone: (800) 231-4024
Email: enquiry@ombudsman-services.org
Website: https://agencyonaging4.org/long-term-care-ombudsman/
The Medicare.gov website provides a searchable database of nursing homes, home health services, and other types of health care providers. Users can see ratings on different quality measures as well as view inspection reports.
Cost: no cost
Who Is Eligible: anyone may access information
This website provides information, resources, and news for long-term care ombudsman programs. Users can find laws and regulations, policy updates, reports, and other tools to help them advocate for long-term care residents.
Cost: no cost
Who Is Eligible: anyone
Address: 1025 Connecticut Ave, NW, Suite 1000, Washington, DC, 20036
Phone: (202) 332-2275
Email: ombudcenter@theconsumervoice.org
Website: https://ltcombudsman.org/
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This page was created by El'Lasha Marbley and Catheryn Koss.