Abuse, Neglect, & Financial Exploitation
Abuse, neglect, and financial exploitation can happen to anyone anywhere. The organizations and agencies listed here work to prevent elder abuse, neglect, and exploitation before it occurs as well as to help victims. Anyone in Sacramento County who suspects abuse, neglect, or exploitation of an elder or dependent adult should call (916) 874-9377 to report.
Click on the v-shaped arrow to the right of each program description to view more information.
Local Resources
The Long-Term Care Ombudsman program receives reports and investigates allegations of abuse, neglect, or exploitation against residents of nursing homes, assisted living facilities, and other residential care settings.
Cost: no cost
Who Is Eligible: residents of long-term care facilities in Sacramento, Nevada, Placer, Sierra, Sutter, Yolo, or Yuba counties
Address: 1401 El Camino Ave., Sacramento, CA 95815
Phone: (916) 376-8910
Email: can send message through Contact Us page on website
Website: https://agencyonaging4.org/long-term-care-ombudsman/
Law students work under attorney supervision to provide health and elder legal services, including representation in elder financial exploitation cases.
Cost: no cost
Who Is Eligible: contact program for eligibility requirements
Address: 2925 34th St., Sacramento, CA 95817
Phone: (916) 340-6080
Email: clsmcg@pacific.edu
Website: https://law.pacific.edu/law/legal-clinics/community-legal-services
This organization runs a 24-hour multi-lingual support hotline and provides emergency shelter, counseling, and other assistance for Asian, Pacific Islander, and other underserved women and children impacted by domestic violence, sexual assault, and human trafficking.
Cost: no cost
Who Is Eligible: Asian, Pacific Islander, and other underserved women and children impacted by domestic violence, sexual assault, and human trafficking
Address: 3053 Freeport Blvd., #120, Sacramento, CA 95818 (mailing address)
Phone: (916) 428-3271 (24-hour multi-lingual hotline); (916)930-0626 (business office)
Email: info@my-sisters-house.org
Website: http://www.my-sisters-house.org/
This 15-bed facility provides temporary housing for adults 60 and older who are eligible for Adult Protective Services and who are experiencing homelessness or housing instability. Clients must be referred to the shelter by Adult Protective Services.
Cost: no cost
Who Is Eligible: adults 60 or older who are residents of Sacramento County and eligible for Adult Protective Services
Phone: (916) 874-9377 (APS hotline)
Website: https://www.saccounty.gov/news/latest-news/Pages/Nottoli-Place-Shelter-Opening-for-Older-Adults.aspx
Note: this program is run by Volunteers of America Northern California & Northern Nevada
APS investigates suspected cases of neglect, abuse, and exploitation involving adults 60 and older or younger dependent adults who are not able to protect their rights. The county agency provides a 24-hour hotline to report abuse, exploitation, or neglect and works to connect clients with services and supports.
Cost: no cost
Who Is Eligible: anyone living in Sacramento County who is either at least 60 years old or at least 18 years old and unable to protect their own rights
Phone: (916) 874-9377
Website: https://dcfas.saccounty.gov/SAS/Pages/Adult-Protective-Services/SP-Adult-Protective-Services.aspx
Note: if the victim lives in a nursing home or other long-term care facility, reports should be made to the Long-Term Care Ombudsman
This unit prosecutes felony cases of elder and dependent adult neglect and abuse as well as other cases in which an elder or dependent adult is a victim of a crime. Advocates assist victims to obtain emergency protective orders and other supportive services.
Cost: no cost
Who Is Eligible: elder or dependent victims of abuse or other crimes in Sacramento County
Address: 901 G Street, Sacramento, CA 95814
Phone: (916) 874-6218
Email: daoffice@sacda.org
Website: https://www.sacda.org/victim-services/elder-abuse/
Note: If you suspect elder or dependent adult abuse, you must first contact the local law enforcement agency and/or Adult Protective Services to file a report so they can conduct an initial investigation. The District Attorney’s Office does not conduct initial investigations.
The Sacramento Superior Court provides information and forms to help older or dependent victims of abuse, neglect, or financial exploitation file restraining orders against accused abusers. The website also lists other resources for crime victims.
Cost: no cost
Who Is Eligible: victims of elder or dependent adult abuse, neglect, or exploitation residing in Sacramento County
Address: 720 9th Street, Sacramento, CA 95814
Phone: phone numbers of various departments listed on the website
Website: https://www.saccourt.ca.gov/restraining-orders/elder-dependent-abuse.aspx#what
Case managers and advocates help abuse survivors navigate their way out of danger to a place of safety and hope. Services include emergency shelter, transportation, and counseling. Attorneys can help with domestic violence and elder abuse restraining order petitions.
Cost: no cost
Who Is Eligible: domestic violence, elder abuse, sexual assault, or human trafficking survivors in Sacramento County
Address: 3701 Power Inn Road, Suite 3100, Sacramento, CA 95826
Phone: (916) 875-HOPE (4673)
Email: fjc-info@hopethriveshere.org
Website: https://www.sacramentofjc.org/
This program provides short-term emergency shelter for older victims of abuse or neglect as well as assistance connecting with community services and finding safe, permanent housing.
Cost: no cost
Who Is Eligible: must be at least 62 years old and referred by APS or another partner agency
Address: physical address of shelter is not public to protect guests
Phone: (916) 265-3400 (general number for Volunteers of America)
Website: https://www.voa-ncnn.org/senior-safe-house
Note: this program is run by Volunteers of America Northern California & Northern Nevada
This local domestic violence agency offers a 24-hour hotline, crisis intervention, counseling, emergency and transitional housing, financial and legal help, case management, and advocacy. WEAVE has an elder abuse specialist on staff who works with older and dependent survivors of abuse.
Cost: no cost
Who Is Eligible: domestic violence and sexual assault survivors in Sacramento County
Address: 1900 K Street, Sacramento, CA 95811
Phone: (916) 448-2321 (office) or (916) 920-2952 (hotline)
Website: https://www.weaveinc.org/
State & National Resources
The American Bar Association provides information about elder abuse for professionals and the general public on its website.
Cost: no cost
Who Is Eligible: anyone
Website: https://www.americanbar.org/groups/law_aging/resources/elder_abuse/
This division investigates and prosecutes abuse and other crimes committed by care facility employees against elders and dependent adults. Anyone who suspects an older adult or dependent resident is being abused by facility staff can report to this division through the hotline number or on-line complaint form.
Cost: no cost
Who Is Eligible: anyone can report, victims must be older or dependent adults living in a California care facility
Phone: (800) 722-0432
Website: https://oag.ca.gov/dmfea/elder
This website provides legal information and resources related to elder and dependent adult abuse, including instructions on how to file a restraining order.
Cost: no cost
Who Is Eligible: anyone
Website: https://www.courts.ca.gov/selfhelp-elder.htm?rdeLocaleAttr=en
Note: Information is available in Spanish at https://www.courts.ca.gov/selfhelp-elder.htm?rdeLocaleAttr=es
This state agency's website provides information about Adult Protective Services, warning signs of elder abuse, neglect, and exploitation, and mandatory reporting. The website provides a list of all California county APS offices, and you can also find your local APS office by calling (833) 401-0832 and entering in your zip code.
Cost: no cost
Who Is Eligible: anyone
Website: https://www.cdss.ca.gov/inforesources/adult-protective-services
This state agency investigates allegations of misconduct by California professional fiduciaries, such as non-family professional trustees, guardians, or conservators.
Cost: no cost
Who Is Eligible: anyone can report
Address: 1625 N. Market Blvd., Suite S-209, Sacramento, CA 95834
Phone: (916) 574-7340
Email: fiduciary@dca.ca.gov
Website: https://www.fiduciary.ca.gov/consumers/file_complaint.shtml
This organization works to increase public awareness about elder abuse, neglect, and exploitation. It works to build support for the Elder Justice Act and monitors legislation and regulations that relate to elder abuse, neglect, and financial exploitation.
Cost: no cost
Who Is Eligible: anyone
Email: can send message through Contact Us page on website
Website: https://www.elderjusticecal.org/
This center's website is a clearinghouse for information, research, and training about elder abuse, neglect, and exploitation for professionals and the general public.
Cost: no cost
Who Is Eligible: anyone
Address: c/o University of Southern California Keck School of Medicine, Department of Family Medicine and Geriatrics, 1000 South Fremont Avenue, Unit 22, Building A-6, Alhambra, CA 91803
Phone: (855) 500-3537
Email: ncea-info@aoa.hhs.gov
Website: https://ncea.acl.gov/
NCLER provides free information and trainings for attorneys and other advocates. The Elder Justice Toolkit contains practice tips, sample legal pleadings, and other resources for civil attorneys representing victims of elder abuse. Center staff also offer free consultations with attorneys and other professionals helping older clients with elder justice issues, including abuse.
Cost: no cost
Who Is Eligible: anyone (some resources targeted to legal professionals)
Website: https://ncler.acl.gov/
The National Indigenous Elder Justice Initiative (NIEJI) provides culturally appropriate information and community education materials on elder abuse, neglect, and exploitation in Indian Country.
Cost: no cost
Who Is Eligible: anyone (some services directed to tribes and community-based organizations)
Address: Center for Rural Health, University of North Dakota School of Medicine & Health Sciences, Suite E231, 1301 North Columbia Road, Stop 9037, Grand Forks, ND 58202-9037
Phone: (701) 777-6084
Email: info@nieji.org
Website: https://www.nieji.org/
This program seeks to combat elder abuse, neglect, and financial fraud and scams targeting older adults. It offers public education and professional training, investigates and prosecutes those who perpetrate scams, funds research, and connects victims and family members with information and resources.
Cost: no cost
Who Is Eligible: anyone
Address: 950 Pennsylvania Avenue, NW, Washington, DC 20530-0001
Phone: (833) 372-8311
Email: elder.justice@usdoj.gov
Website: https://www.justice.gov/elderjustice
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This page was originally created by El'Lasha Marbley. Last updated 4/6/2023