Abuse, Neglect, & Financial Exploitation

Abuse, neglect, and financial exploitation can happen to anyone anywhere. The organizations and agencies listed here work to prevent elder abuse, neglect, and exploitation before it occurs as well as to help victims. Anyone in Sacramento County who suspects abuse, neglect, or exploitation of an elder or dependent adult should call (916) 874-9377​ to report.

Click on the v-shaped arrow to the right of each program description to view more information. 

Local Resources

The Long-Term Care Ombudsman program receives reports and investigates allegations of abuse, neglect, or exploitation against residents of nursing homes, assisted living facilities, and other residential care settings.

Cost: no cost

Who Is Eligible: residents of long-term care facilities in Sacramento, Nevada, Placer, Sierra, Sutter, Yolo, or Yuba counties

Address: 1401 El Camino Ave., Sacramento, CA 95815

Phone: (916) 376-8910

Email: can send message through Contact Us page on website

Website: https://agencyonaging4.org/long-term-care-ombudsman/

Law students work under attorney supervision to provide health and elder legal services, including representation in elder financial exploitation cases.

Cost: no cost

Who Is Eligible: contact program for eligibility requirements

Address: 2925 34th St., Sacramento, CA 95817 

Phone: (916) 340-6080

Email: clsmcg@pacific.edu

Website: https://law.pacific.edu/law/legal-clinics/community-legal-services

This organization runs a 24-hour multi-lingual support hotline and provides emergency shelter, counseling, and other assistance for Asian, Pacific Islander, and other underserved women and children impacted by domestic violence, sexual assault, and human trafficking.

Cost: no cost

Who Is Eligible: Asian, Pacific Islander, and other underserved women and children impacted by domestic violence, sexual assault, and human trafficking 

Address: 3053 Freeport Blvd., #120, Sacramento, CA 95818 (mailing address)

Phone: (916) 428-3271 (24-hour multi-lingual hotline); (916)930-0626 (business office)

Email: info@my-sisters-house.org 

Website: http://www.my-sisters-house.org/

APS investigates suspected cases of neglect, abuse, and exploitation involving adults 60 and older or younger dependent adults who are not able to protect their rights. The county agency provides a 24-hour hotline to report abuse, exploitation, or neglect and works to connect clients with services and supports. 

Cost: no cost

Who Is Eligible: anyone living in Sacramento County who is either at least 60 years old or at least 18 years old and unable to protect their own rights

Phone: (916) 874-9377​

Website: https://dcfas.saccounty.gov/SAS/Pages/Adult-Protective-Services/SP-Adult-Protective-Services.aspx

Note: if the victim lives in a nursing home or other long-term care facility, reports should be made to the Long-Term Care Ombudsman

This unit prosecutes felony cases of elder and dependent adult neglect and abuse as well as other cases in which an elder or dependent adult is a victim of a crime. Advocates assist victims to obtain emergency protective orders and other supportive services.

Cost: no cost

Who Is Eligible: elder or dependent victims of abuse or other crimes in Sacramento County

Address: 901 G Street, Sacramento, CA 95814

Phone: (916) 874-6218

Email: daoffice@sacda.org

Website: https://www.sacda.org/victim-services/elder-abuse/

Note: If you suspect elder or dependent adult abuse, you must first contact the local law enforcement agency and/or Adult Protective Services to file a report so they can conduct an initial investigation. The District Attorney’s Office does not conduct initial investigations.

The Sacramento Superior Court provides information and forms to help older or dependent victims of abuse, neglect, or financial exploitation file restraining orders against accused abusers. The website also lists other resources for crime victims.

Cost: no cost

Who Is Eligible: victims of elder or dependent adult abuse, neglect, or exploitation residing in Sacramento County

Address: 720 9th Street, Sacramento, CA 95814 

Phone: phone numbers of various departments listed on the website

Website: https://www.saccourt.ca.gov/restraining-orders/elder-dependent-abuse.aspx#what

Case managers and advocates help abuse survivors navigate their way out of danger to a place of safety and hope. Services include emergency shelter, transportation, and counseling. Attorneys can help with domestic violence and elder abuse restraining order petitions.

Cost: no cost

Who Is Eligible: domestic violence, elder abuse, sexual assault, or human trafficking survivors in Sacramento County

Address: 3701 Power Inn Road, Suite 3100, Sacramento, CA 95826 

Phone: (916) 875-HOPE (4673) 

Email: fjc-info@hopethriveshere.org 

Website: https://www.sacramentofjc.org/

This program provides short-term emergency shelter for older victims of abuse or neglect as well as assistance connecting with community services and finding safe, permanent housing. 

Cost: no cost

Who Is Eligible: must be at least 62 years old and referred by APS or another partner agency

Address: physical address of shelter is not public to protect guests

Phone: (916) 265-3400 (general number for Volunteers of America)

Website: https://www.voa-ncnn.org/senior-safe-house

Note: this program is run by Volunteers of America Northern California & Northern Nevada

This local domestic violence agency offers a 24-hour hotline, crisis intervention, counseling, emergency and transitional housing, financial and legal help, case management, and advocacy. WEAVE has an elder abuse specialist on staff who works with older and dependent survivors of abuse.

Cost: no cost

Who Is Eligible: domestic violence and sexual assault survivors in Sacramento County

Address: 1900 K Street, Sacramento, CA 95811

Phone: (916) 448-2321 (office) or (916) 920-2952 (hotline)

Website: https://www.weaveinc.org/

State & National Resources

The American Bar Association provides information about elder abuse for professionals and the general public on its website.

Cost: no cost

Who Is Eligible: anyone

Website: https://www.americanbar.org/groups/law_aging/resources/elder_abuse/

This division investigates and prosecutes abuse and other crimes committed by care facility employees against elders and dependent adults. Anyone who suspects an older adult or dependent resident is being abused by facility staff can report to this division through the hotline number or on-line complaint form.

Cost: no cost

Who Is Eligible: anyone can report, victims must be older or dependent adults living in a California care facility

Phone: (800) 722-0432 

Website: https://oag.ca.gov/dmfea/elder

This website provides legal information and resources related to elder and dependent adult abuse, including instructions on how to file a restraining order.

Cost: no cost

Who Is Eligible: anyone

Website: https://www.courts.ca.gov/selfhelp-elder.htm?rdeLocaleAttr=en

Note: Information is available in Spanish at https://www.courts.ca.gov/selfhelp-elder.htm?rdeLocaleAttr=es

This state agency's website provides information about Adult Protective Services, warning signs of elder abuse, neglect, and exploitation, and mandatory reporting. The website provides a list of all California county APS offices, and you can also find your local APS office by calling (833) 401-0832 and entering in your zip code.

Cost: no cost

Who Is Eligible: anyone

Website: https://www.cdss.ca.gov/inforesources/adult-protective-services

This state agency investigates allegations of misconduct by California professional fiduciaries, such as non-family professional trustees, guardians, or conservators.

Cost: no cost

Who Is Eligible: anyone can report

Address: 1625 N. Market Blvd., Suite S-209, Sacramento, CA 95834 

Phone: (916) 574-7340 

Email: fiduciary@dca.ca.gov

Website: https://www.fiduciary.ca.gov/consumers/file_complaint.shtml

This organization works to increase public awareness about elder abuse, neglect, and exploitation. It works to build support for the Elder Justice Act and monitors legislation and regulations that relate to elder abuse, neglect, and financial exploitation.

Cost: no cost

Who Is Eligible: anyone

Email: can send message through Contact Us page on website

Website: https://www.elderjusticecal.org/

This center's website is a clearinghouse for information, research, and training about elder abuse, neglect, and exploitation for professionals and the general public.

Cost: no cost

Who Is Eligible: anyone

Address: c/o University of Southern California Keck School of Medicine, Department of Family Medicine and Geriatrics, 1000 South Fremont Avenue, Unit 22, Building A-6, Alhambra, CA 91803 

Phone: (855) 500-3537

Email: ncea-info@aoa.hhs.gov 

Website: https://ncea.acl.gov/

NCLER provides free information and trainings for attorneys and other advocates. The Elder Justice Toolkit contains practice tips, sample legal pleadings, and other resources for civil attorneys representing victims of elder abuse. Center staff also offer free consultations with attorneys and other professionals helping older clients with elder justice issues, including abuse.

Cost: no cost

Who Is Eligible: anyone (some resources targeted to legal professionals)

Website: https://ncler.acl.gov/

The National Indigenous Elder Justice Initiative (NIEJI) provides culturally appropriate information and community education materials on elder abuse, neglect, and exploitation in Indian Country. 

Cost: no cost

Who Is Eligible: anyone (some services directed to tribes and community-based organizations)

Address: Center for Rural Health, University of North Dakota School of Medicine & Health Sciences, Suite E231, 1301 North Columbia Road, Stop 9037, Grand Forks, ND 58202-9037

Phone: (701) 777-6084

Email: info@nieji.org 

Website: https://www.nieji.org/

This program seeks to combat elder abuse, neglect, and financial fraud and scams targeting older adults. It offers public education and professional training, investigates and prosecutes those who perpetrate scams, funds research, and connects victims and family members with information and resources. 

Cost: no cost

Who Is Eligible: anyone

Address: 950 Pennsylvania Avenue, NW, Washington, DC 20530-0001 

Phone: (833) 372-8311 

Email:  elder.justice@usdoj.gov 

Website: https://www.justice.gov/elderjustice

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This page was originally created by El'Lasha Marbley. Last updated 2/3/2023